Regarding my order: 140815-0545472979
Could you please re-confirm me if you are able to fulfill my request or not.
As reference from your customer services please check the following links. Q&A section that your customer service confirm me the hat is able to make according to my request.
http://cn.byther.kr/product/ByTheR-Custom-Burning-Grunge-Brown-Fedora/SFSELFAA0027031/?main_cate_no=ABAG0000&display_group=1
If you still insist you are unable to fulfill my request i may need to re-consider of refund as you has suggested.
Please reply.
Thanks