Hello,
We already reply your emails many times.
We couldn't custom the hat as you requied,all the hats are all fix type, and already well finished, it's limited.
Hope you could kindly understand.
If you decide to cancel this order, please notice us soon, we will cancel your products and issue refund to you soon.
Thank You,
ByTheR
---------- Original Message ----------
Regarding my order: 140815-0545472979
Could you please re-confirm me if you are able to fulfill my request or not.
As reference from your customer services please check the following links. Q&A section that your customer service confirm me the hat is able to make according to my request.
http://cn.byther.kr/product/ByTheR-Custom-Burning-Grunge-Brown-Fedora/SFSELFAA0027031/?main_cate_no=ABAG0000&display_group=1
If you still insist you are unable to fulfill my request i may need to re-consider of refund as you has suggested.
Please reply.
Thanks
ByTheR 个性烟熏帽
Order 140815-0545472979
By****
2014-08-22
